Timeshare Sentinel is owned and operated by Cheryl Gooderson Otto, on a PTY (ltd) basis.

Cheryl started out in the industry as the Sales Manager for the Fairways Timeshare Resort in the Drakensberg, thereafter she was promoted to Resort General Manager of both Fairways And Riverbend Chalets, 16 years later she rose to the position of COO (Chief Operating Officer) of The Gooderson Leisure Corporation, a JSE listed company.

In November 2011, the decision was made to start her own timeshare resale company, a dream she had been nurturing for many years.

Cheryl’s reputation for service excellence is legendary by all who have dealt with her in the South African Timeshare industry, now you can draw on her vast experience, as well as her knowledgeable and efficient service.
At the 2009 RCI Industry awards ceremony, Cheryl received the prestigious Legends Award The timeshare equivalent of the Hall of Fame

Cheryl holds an NQF Level 4 Competency Certificate from Seta Services in conjunction with the Estate Agency Affairs Board.

Raise your Expectations

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Marketing

Timeshare Sentinel currently holds an on-site Developer mandate at the Drakensberg Gardens Golf & Leisure resort in the Southern Drakensberg with the Gooderson Leisure Corporation. Furthermore, an off-site mandate to sell Developer stock in all the Gooderson Leisure properties around the country has been secured. This includes both timeshare sales and rentals.

The resorts covered by our mandate include the Fairways resort, Riverbend Chalets, Mountain View Cottages, Mtunzini Forest Lodge, Bushlands Game Lodge, Natal Spa Hot Springs & Leisure resort, Monks Cowl and Kloppenheim Country Estate.

We are constantly seeking new Developer mandates in order to grow our Company and market share. Should you require the services of a marketer, contact us.

Upon meeting and inspecting the property, pricing, calendars, budgets and commissions, etc will be discussed.


Resort Management

With in excess of 30 years experience in Resort Management & Sales, Cheryl Gooderson-Otto�s skills are well known in the industry culminating in receiving the coveted RCI Legends Award in 2010.

For 13 years, she managed the prestigious 62 units at Fairways Gold Crown Resort in the Southern Drakensberg as well as the Riverbend Chalets consisting of 18 units located on the same property. Together with her team, not only did they maintain the Gold Crown rating at Fairways but she also managed to upgrade the Silver Crown rating of Riverbend to Gold Crown during her tenure at the resort.

As a result of her continued efforts and successes, she was promoted to the position of Chief Operating Officer � COO of the Gooderson Leisure Corporation, a listed Company. During her time with the company, she was responsible for the entire Timeshare Division including operations, financial, administration and sales for 8 separate Shareblock entities which comprised of 238 individual units.

Armed with this vast sea of knowledge and experience, we invite all Shareblock Companies who are currently exploring the possibilities of changing their Managing Agent to give her a call and arrange a meeting where a full prospectus including industry references and the services on offer can be discussed.


Development Consultants

With in excess of 25 years of experience in the timeshare industry, Mike Otto is responsible for our Resort Development Consultancy service.

Prior to joining Timeshare Sentinel, Mike held the position of Group Acquisitions and Development Manager at the Gooderson Leisure Corporation, a listed company.

He was responsible for identifying various timeshare development opportunities and submitting comprehensive feasibility studies on the properties to both the Chairman and Board of Directors.

Whether you currently own a property that you wish to convert to a timeshare scheme or, if you are planning a new development from scratch,contact us in order to arrange a meeting where we can present the extent of the services we offer.


Testimonials

Dear Cheryl,

Thank you for the assistance which provided us a great & wonderful stay experience at Sun City.

Will recommend your service to family & friends at any time.

Take Care

Kind Regards
Regards
Lameesah Ismail


I would like to thank you for your excellent service. Nobody could have been more charming and helpful.

Many thanks

Regards

Len


Thank you for a very efficient and professional service in my recent purchase of a Magalies Park timeshare through your company.

It is a relief to be informed about the progress of the transfer on a regular basis. The transfer takes long and your follow up of it kept me relaxed and reassured that it was well on its way.

I also appreciate the prompt responses to my email queries and that you allowed me to use your own timeshare in Magaliespark at a reduced rate while the transfer was in progress.

I would recommend your company to anybody without hesitation should they need efficient and prompt service for timeshare sales and rentals.

Dipikha Makkan


This is to certify that Timeshare Sentinel recently handled the sale of two weeks of timeshare at Fairways Drakensberg Gardens for me. The sale and transaction was handled timeously and professionally.

Cheryl Otto is friendly and competent and is a pleasure to work with.

I have no hesitation in recommending Timeshare Sentinel for any prospective timeshare purchase, sale or rental.

D.N. Broom


Thank you and the very same to you. If our holiday is anything like the outstanding customer service you have given us,it will be outstanding.We are all really looking forward to it, and hope to have many more holidays in the future.Anne Lowings

Many thanks for helping us sell our timeshare.
We were very impressed with your communication with us at all times and following up with queries.

We will certainly recommend you whenever possible.

Nicky Baker


Hi There

I thought I should share my opinion of COMPLIMENTING your staff SHIRAZ.

This fine gentleman is really an exception on your team. He is SUPER EFFICIENT and I never had the experience of asking him anything twice or reminding him. He is very professional in his approach and ALWAYS POLITE…a real asset to your organization.

I also have the GREATEST of Pleasure dealing with Cheryl Otto from whom I bought my Riverbend Chalet Timeshare. She is an absolute pleasure to deal with..most patient, polite and a True professional (3 P to her!!!!).

Kind regards

Rob Sukdhev


Dear Cheryl,

It’s a pleasure to do business with you.

Thank you

Hristiliana Georgieva


Hi Marlize and Cheryl,

I confirm receipt of the proceeds of the sale of the above unit and would like to take this opportunity of thanking you for your assistance, efficiency and professionalism in attending to all matter relating to the sale.

Should you require any form of testimonial in support of this please let me know and I will be only too happy to post it. Just let me have the domain.

Once again many thanks.

Kind regards,

Peter Watson


I was extremely happy with the way the sale proceeded it was so quick and painless it felt as if I were buying something off the shelf at Woolies rather than concluding what I had supposed might be a complex, time-consuming deal involving frustrating trips to distant conveyancing offices and long wait-times for secretaries who might be out to lunch or seeing other clients!

Instead, if anything, it was I who kept Cheryl waiting for feedback and documents to be signed Whilst she did everything possible to accommodate me, I didn’t always check my e-mail as promptly as I probably should have done.

Cheryl remained helpful and professional throughout, guiding me every step of the way so that there was no room for error. I would recommend her services any time.

Janine Magree


My wife and I purchased a timeshare week through Timeshare Sentinel in September 2011. The service and continued feedback we received from Cheryl was nothing short of superb. Cheryl went to great lengths to satisfy my concern regarding the financial stability of the timeshare development and answered all my other questions promptly and in detail. She also sent regular follow ups regarding the transfer progress after the money had been paid for the timeshare. Very highly recommended.Chris Carter

Once again thank you for your input and dedication to our dilemma and all the advice you have so graciously given us.

Mario and Ilona


Dear Cheryl,

We have purchased and thank you for following up and the assistance. Not often we get this service anymore.

Best regards

A Burger


To whom it may concern

I have dealt extensively with Mrs Otto for the last ten years in her capacity as COO of Gooderson leisure Corporation. During that time I have found her to be an exceedingly fair and reasonable individual.

She is scrupulously honest in all of her dealings, forthright and can at all times be relied upon not only to perform as per agreement, but perhaps more importantly to always do the right thing in line with the spirit of the agreement.

She has as a result of her integrity gained the reputation of someone that can be both trusted and relied upon.

She is one of the few people that I would personally be prepared to deal with on the basis of a handshake alone.

Please feel free to contact me should you have any questions or queries

Regards

Mike O’Sullivan


Hi Cheryl

You are excellent thank you! And more than efficient! Thank you! Waiting in anticipation!

Marlene